Contact Us
Have a Question?
FPLES is dedicated to providing best in class customer service levels. We, and our Partners, have dedicated customer service departments available to answer questions you may have and provide support.
| Residential Programs | ||
|---|---|---|
| SurgeShield | 1-888-NO-SURGE (1-888-667-8743) | Mon. - Sun., 8am-9pm EST |
| ApplianceGard | 1-866-782-9162 (cancellations) 1-800-554-5836 (claims) |
Mon. - Fri., 8am-8pm EST Mon. - Sun., 24 hours |
| UtilityGard | 1-866-782-9162 (cancellations) 1-800-554-5836 (claims) |
Mon. - Fri., 8am-8pm EST Mon. - Sun., 24 hours |
| Power Surge Protection | 1-877-459-5590 (cancellations & claims) | Mon. - Fri., 8am-5pm EST |
| Readi-Power | 1-800-334-1960 (sales) 1-800-355-8290 (preventative maintenance) |
Mon. - Fri., 10am-6pm EST Mon. - Fri., 8:30am-4:30pm EST |
| Appliance Protection Plus | 1-866-212-1972 (cancellations & claims) | Mon. - Sun., 10am-10pm EST |
| Payment Power | 1-877-459-5590 (cancellations & claims) | Mon. - Fri., 8am-5pm EST |
| One Plug | 1-877-ONE-PLUG (1-877-663-7584) | Mon. - Fri., 8:30-4:30 EST | Business and Government Programs |
| Natural Gas | 1-877-375-4674 | Mon. - Fri., 8am-5pm EST |
| ESCO-Performance Contracting | 1-888-706-5685 | Mon. - Fri., 8am-5pm EST |
| Energy Efficiency Solutions | 1-888-706-5685 | Mon. - Fri., 8am-5pm EST |
| Commercial SurgeShield | 1-800-590-1235 | Mon. - Sun., 8am-9pm EST |